Shipping policy
Shipping Policy
Thank you for shopping with Radiant Glows. Below is our official Shipping Policy to help you understand how and when your order will arrive.
Processing Times
All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.
You will receive a confirmation email once your order has shipped.
Shipping Times
Shipping times vary depending on your location and the product ordered.
Estimated delivery times:
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United States: 5–12 business days
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Canada: 7–15 business days
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UK & Europe: 7–15 business days
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Australia & New Zealand: 10–20 business days
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Rest of World: 10–25 business days
These are estimates and may vary due to customs, carrier delays, or high‑volume periods.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. Tracking updates may take 24–48 hours to appear.
Incorrect Address
Please double‑check your shipping address. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they are marked as delivered. If this occurs, please contact your local carrier for assistance.
Customs, Duties & Taxes
International orders may be subject to customs fees, import taxes, or duties. These charges are the responsibility of the customer.
Delivery Delays
Shipping delays can occur due to:
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Weather conditions
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Customs processing
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Carrier issues
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High‑volume seasons
We appreciate your patience during these times.
Order Not Received
If your order has not arrived within 30 days, please contact us at [Your Support Email] and we will assist you.
Contact Us
For any shipping questions, please email: clinejessica1975@gmail.com